Welcome to my user experience research and design portfolio.

I discover human behaviors and aspirations in order to design thoughtful immersive experiences, tactile objects, and social interactions.

Senior User Experience Researcher and Strategist
Global Digital Acquisition Business and Consumer | Web & Mobile

Senior UX Researcher and Strategy
Global Digital Acquisition Business and Consumer | Web & Mobile

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As the sole UX Researcher, I established the UXR practice and scope working closely with Product Owners, Design, and Customer Experience Optimization leads. I managed usability sessions, created a prioritized insights dashboard with hypotheses and observations, planned and budgeted, facilitated ideation, synthesized qual & quant data generating hypotheses, prioritizing changes.

Senior User Experience Designer Interaction
Private Wealth Management Enterprise Software | Web Application

Senior UX Designer
Private Wealth Management Enterprise Software | Web Application

As a team of 3 UX Designers, we worked in Agile Pods (Product Owners, Dev, Ops, Business, Design) to reimagine and build PWM software: setting-up & changing accounts, ops task management tool, and metrics dashboards.

I designed for complex use cases. From brainstorming ideas to launch, I delivered: pixel-perfect screens, dynamic flows, style guide & toolkit elements, responsive templates.

Our users, savvy PWM's, valued quick access to nesting structures of accounts, customizable metrics dashboards, and editable forms. Usability feedback, contextual inquiry, and subject matter experts informed design decisions and user stories.

Goldman-sachs-logo

User Experience Researcher and Accessibility Specialist
WCAG 2.0 Level AA Compliance, post-launch UX Research

UX Researcher and Accessibility Specialist
WCAG 2.0 Level AA Compliance

NYCDOE

Within the NYC DOE Division of Instructional and Informational Technology, we QA'ed thousands of pages and documents,  adjusting information architecture, content development, and copywriting for usability and WCAG standards.

Research gave voice to parents and NYC DOE staff within an esoteric government bureaucracy. I led user experience research post-launch strategy, execution, writing and running feedback methods: screener surveys, questionnaires, usability, interviews, and focus groups. Analyses led to specific DOE internal deliverables and proposed methods for iterative cycles.

Inventaprint / Partsimony
UX Design and Research: Business to Business Web Application

Inventaprint / Partsimony
UX Design and Research: Business to Business Web Application

Inventaprint offers a workspace for inventors/innovators to communicate and plan to manufacture and manifest their multi-part physical products.

We worked closely with the Dev Team to build challenging elements like Floating Action Button, progressive forms, dashboard, parts, communication tools, and resources for first-time users.

Scapade
UX Design & Research: Validating Business Model and MVP for 
iOS Mobile App

Scapade
UX Design and Research: Validating Business Model and MVP for 
iOS Mobile App

We validated that many people are eager to meet local people while traveling, connecting through shared interests. Our target users' habits and needs led to a redesigned product that offered a sequenced search and matching filter that felt more secure and specific to travelers' and hosts' interests, rather than a swiping model.